Return & Refund Policy

At Skobazaar, we understand that sometimes you may change your mind about a purchase. We offer a 7-day easy return policy to ensure you are completely satisfied with your order.

Return Process

• Inform: Email us at support@skobazaar.com within 48 hours of receiving your product. Provide details and an image of the item along with your reason for return.
• Return: Once approved, we will arrange a return pickup. The item must be unworn, unused, with tags, and in its original packaging.
• Refund: After receiving and inspecting the returned product, we will process the refund within 5-7 days.

Damages & Issues

If the package seal is tampered with, please do not accept the delivery. Record a video while opening your package to ensure a smooth return process.

Exchange Policy

To exchange an item, return it within 7 days and place a new order separately.

Refund Options

We have a 5-day return policy, which means you have 5 days after receiving your item to request a return.

• If you need to request a refund from INFOTECH SOFTWARE SOLUTION and the company's policy indicates that the refund processing time is 3 days, and crediting time is 5 days, here's a general guide on what you can do:
• Contact Customer Support: Reach out to INFOTECH SOFTWARE SOLUTION's customer support team through email or their website's contact form. Provide your order details, including your transaction ID, purchase date, and reason for the refund request.
• Review Refund Policy: Double-check their refund policy on the website or in the terms and conditions to ensure your purchase is eligible for a refund.
• Refund Processing Time: According to the policy, they will process the refund within 3 days. During this period, they may verify your request, approve the refund, or request additional details if needed.
• Refund Crediting Time: After the refund is processed, the amount will be credited back to your account within 5 days. This could vary depending on the payment method used (credit card, bank transfer, etc.).
• Check Refund Status: Follow up with their customer support team if you haven't received any updates after the specified refund processing time (3 days).
• Full refund to the original payment method. For COD orders, we will require your bank details.

Order Cancellation

Orders can be canceled before they are shipped. Prepaid order cancellations will incur a 5% deduction for payment gateway charges.

Applicable Deductions

• ₹200 deduction for non-acceptance of prepaid orders.
• ₹150 deduction for waived shipping fees if an order is returned.
• 5% deduction for online payment failures requiring refunds.

If you have any questions, please contact us at support@skobazaar.com.